Accessibility Statement

Our Accessibility Policy

At Luminance Studios, located in the vibrant heart of New York City, we are committed to ensuring that our website and services are accessible to everyone, including individuals with disabilities. We believe that everyone should have equal access to information and opportunities, regardless of their abilities. This commitment extends to all aspects of our online presence, from our website design to the content we provide.

Our accessibility policy is guided by the principles of the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These guidelines provide a comprehensive set of recommendations for making web content more accessible. We continuously strive to meet or exceed these standards in order to provide a seamless and inclusive experience for all users.

This accessibility statement outlines our ongoing efforts to improve the accessibility of our website and services. We understand that accessibility is an ongoing process, and we are dedicated to making continuous improvements to ensure that our website remains accessible to everyone.

Our commitment is overseen by our Accessibility Officer, Eleanor Vance, who has extensive experience in web accessibility and inclusive design. Eleanor works closely with our development team and content creators to ensure that accessibility is integrated into all aspects of our online presence. You can reach Eleanor directly at [email protected] with any questions or concerns.

Accessibility Features

We have implemented a variety of features to enhance the accessibility of our website:

• Alternative Text for Images: All images on our website include descriptive alternative text, ensuring that users who are unable to see the images can understand their content and purpose. For example, an image of our daylight studio will have the alt text "Photo of Luminance Studios' Daylight Studio, showcasing natural light and modern equipment."
• Keyboard Navigation: Our website is fully navigable using a keyboard, allowing users who cannot use a mouse to easily access all content and functionality.
• Clear and Consistent Navigation: We have designed our website with a clear and consistent navigation structure, making it easy for users to find the information they need.
• Sufficient Color Contrast: We have ensured that there is sufficient color contrast between text and background colors to make our content readable for users with low vision or color blindness. Our color palette utilizes CSS variables for easy adjustments and maintains readability across different sections of the site.
• Resizable Text: Users can easily increase or decrease the text size on our website without losing content or functionality. The font size is designed to be scalable, and users can adjust their browser settings to suit their preferences.
• Screen Reader Compatibility: Our website is designed to be compatible with screen reader software, allowing users with visual impairments to access our content using assistive technology. We use semantic HTML5 elements to structure our content and provide clear labels and descriptions for interactive elements.
• Form Accessibility: All forms on our website are designed to be accessible, with clear labels and instructions for each field. We also provide error messages that are easy to understand and provide guidance on how to correct any mistakes.
• Video Captions and Transcripts: All videos on our website include captions and transcripts, making them accessible to users who are deaf or hard of hearing.
• ARIA Attributes: We use ARIA (Accessible Rich Internet Applications) attributes to enhance the accessibility of interactive elements on our website, providing additional information and context to assistive technologies.
• Skip Navigation Link: A "Skip to main content" link is provided at the top of each page, allowing users to bypass the navigation menu and go directly to the main content. This is especially helpful for users who use screen readers.

We regularly audit our website to ensure that it remains accessible and compliant with WCAG guidelines. These audits are conducted by both internal staff and external accessibility experts.

Furthermore, we are committed to providing ongoing training to our staff on accessibility best practices. This training ensures that everyone involved in creating and maintaining our website is aware of the importance of accessibility and has the skills and knowledge to create accessible content.

Reporting Issues

We are committed to providing an accessible website, but we understand that there may be instances where we fall short. If you encounter any accessibility issues while using our website, please let us know. We appreciate your feedback and will do our best to address any issues as quickly as possible.

To report an accessibility issue, please contact our Accessibility Officer, Eleanor Vance, at [email protected] or call us at 212-789-4561. Please provide as much detail as possible about the issue you encountered, including the specific page or section of the website, the assistive technology you were using, and any other relevant information.

We will acknowledge receipt of your feedback within two business days and will provide an estimated timeline for addressing the issue. We are committed to working with you to find a solution that meets your needs.

If you are not satisfied with our response, you may also file a complaint with the New York City Commission on Human Rights. Information on how to file a complaint can be found on their website at www.nyc.gov/site/cchr/index.page.

At Luminance Studios, we value your feedback and are committed to continuously improving the accessibility of our website and services. Thank you for helping us create a more inclusive online experience for everyone.